B2B & Bulk Sales

CONTACT FORM HERE

We are happy to help you find the poles and parts you need for the products you are making. Please include as much information as you can about what you need in quantity and type. If you ordered with us before and have custom part numbers/descriptions please use those for faster response time.
We strive to provide excellent service for all of our customers. We respond in 1 – 2 business days with pricing and proposed time to ship whenever possible.
Some bulk orders can take 6 – 8 weeks to ship. If you need faster service please call 360-260-9527 during business hours.

Please add help@tentpolesupport.com to your contacts. This is the email address that our response will come from. By adding it to your contacts, the response will not be put into spam/junk.

We will only call you if we know our responses are not being seen or if we have questions that are likely better answered by phone

This form is for people looking to have something made custom for their own use or product. If you need new poles for an existing tent or getting damaged poles/cord repaired, please use those inquiries forms to submit your questions.

Please tell us all you can about the project. It is best to submit a sketch along with any measurements you already have of the arc you are trying to make. We have no interest in stealing your ideas. If you require an NDA to start this process we may not be the right people to work with. We are happy to sign one once we have an idea that we can help and/or provide poles in the first place.

The file size needs to be less than 2mb total. You can add multiple images as long as the file sizes are small. It is idea to draw a sketch with lengths written in, or letters to associate with what you share in your project description.

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Ready for a repair?

If you are ready to send your pole in please click on the button below to download the repair form. Please fill it out and send it in with your pole.
Repair Form

Our winter hours are 8 to 4 Pacific time Monday - Thursday. We will resume Friday hours soon.

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